- COLLECTION OF PERSONAL INFORMATION
2.1 Depending on the circumstances in which we collect your information (as set out in paragraph 2.2 below) the types of personal information we collect and store may include your name, job title, place of work or study, date of birth, e-mail address, postal address, telephone number, and/or credit/debit card details.
2.2 Ciclope Festival (or third parties acting on Ciclope Festival’s behalf) may collect personal information about you in the following ways:
(a) when you complete and submit an application to Ciclope Festival to register on its website(s) or receive email alerts or other communications;
(b) via applications that you make to a Ciclope Festival website;
(c) during any transaction with us; and
(d) when you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information.
- STORAGE AND RETENTION OF YOUR INFORMATION
3.1 Ciclope Festival will keep your information securely. The technology that Ciclope Festival’s uses and the security policies which Ciclope Festival has implemented are intended to safeguard your information from unauthorised access and improper use.
- USE OF YOUR INFORMATION
4.1 Ciclope Festival may use your personal information to provide services to you, for example when you buy a festival pass. Ciclope Festival may also use your personal information to further its legitimate interests, i.e. for our direct marketing purposes. In more detail, we may include using your personal information for the following purposes:
(a) administering your website account(s) and otherwise in connection with any service for which you have provided your information, including any delegate pass, email alerts, transactions with us and competitions and promotions that you take part in;
(b) responding to any enquiry you make;
(c) sending you newsletters and/or alerts and information regarding Ciclope Festival’s services;
(d) sending you important festival information, including but not limited to, speaker announcements, programme updates and invitations to special festival events;
(e) for generating aggregated statistics about users, traffic patterns etc. of the website and other services
4.2 Ciclope Festival may also disclose your information (subject in each case to the requirements of the Privacy Laws) as follows:
(a) if you have given your consent for Ciclope Festival to do so, to other selected organisations to enable them to contact you or send you information by post, telephone and/or email;
(b) to third parties who are engaged by Ciclope Festival to exercise its rights under Clause 4.1;
(c) to third parties selected by Ciclope Festival as part of aggregated and anonymised statistics about users, traffic patterns etc. of the Ciclope Festival’s website(s);
(d) to such individuals and/or bodies as necessary to; ensure Ciclope Festival’s compliance with any applicable law, regulation, legal proceeding or governmental request;
(e) to third party providers as necessary to properly deal with your request, for example to accommodation providers where you have requested accommodation at a festival;
(f) (where you post material that does or may constitute a criminal offence, breach the rights of a third party, give rise to a civil action or breach the terms & conditions of the applicable website and as otherwise necessary to protect the rights, property or safety of Ciclope Festival and its customers), to any relevant authority or third party requiring Ciclope Festival to disclose the identity of or locate anyone posting such material on a Ciclope Festival website; or
(g) to third parties selected by Ciclope Festival who will be present at Ciclope Festival events (e.g. selected festival sponsors) so that they can better plan the activities they offer to visitors to those events.
4.3 If Ciclope Festival is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with the relevant Ciclope Festival business despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom Ciclope Festival is negotiating such a sale/merger as part of the verification exercise carried out on Ciclope Festival by the third party.
When you visit a Ciclope Festival’s website(s), Ciclope Festival uses “cookie” technology try to make that experience simple, personalised and meaningful. Cookies are small data files which are issued to your computer or any similar device you use to access the internet (e.g. smart phone, tablet or other mobile device) when you visit a website. Cookies store and sometimes track information about your use of the website. A number of cookies Ciclope Festival use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
(a) create a specific log-in session for a visitor to a Ciclope Festival website in order that page requests by that visitor are delivered in an effective, secure and consistent manner;
(b) recognise when a visitor to a Ciclope Festival website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get;
(c) customise elements of the promotional layout and/or content of the pages of the website;
(d) store your product selections to the shopping basket; and
(e) collect statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors;
Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on a Ciclope Festival website(s) you may not be able to take full advantage of the website(s) if you do so.
- THIRD PARTY WEBSITES
7.1 To access certain parts of the Ciclope Festival websites, we may require you to register and provide certain information about yourself.
(a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the “Registration Data”); and
(b) maintain and promptly update the Registration Data to keep it fully up to date.
- QUESTIONS OR COMPLAINTS