CAREERS

Job Overview

We’re excited to announce an opportunity for a talented Social Media & Communications Coordinator to join CICLOPE’s dynamic team. 

Reporting to the Communications Manager, you’ll play a key role in crafting impactful messaging, engage with our audience, build a loyal online community, and drive interaction across digital platforms. 

The ideal candidate is highly proficient in graphic design and animation tools for social media. They have a keen eye for detail, excel in copywriting, and ensure precision in every aspect of their work. This is a unique chance to be part of an innovative event, and a small but mighty global team who are collaborative, entrepreneurial, creative and growing.

Location: Remote
Contract: Full time 3 months a year (Aug – Oct), part time remainder of year. Fixed term contract with immediate start until Dec 2025 with option to extend.
Reports to: Communications Manager
 

Key Responsibilities

Social Media & Community Management

• Design, create and publish social media assets for each channel to fulfil the comms schedule, following the CICLOPE brand guidelines.
• Work together with the Communications Manager to have the tone of the posts match the overall CICLOPE message.
• Moderate and interact with the online CICLOPE community members. 
• Check comms metrics regularly to make the necessary adjustments to social media content and publication processes. 
• Work together with the Communications Manager to plan paid media socials campaigns, executing these campaigns to grow the community and push sales.

Email Marketing & Website Management

• Work together with the Communications Manager to create and send the CICLOPE newsletter.
• Update all festival websites (WordPress) and app (Swapcard) throughout the year; creating new Jury and Speaker profiles on the websites, Festival Programme pages, CICLOPE Stories, homepage updates etc. 
• Ensure that all published information is accurate and up to date, making changes to bio/photos/links/logos etc for Jury, Speakers, Sponsors and Festival Programme details on the website and app.

Ideal Candidate Profile 

• Experience in social media management, audience engagement, and paid media campaigns.
• Proficient in graphic design and animation tools for social media.
• Strong copywriting skills with attention to detail.
• Familiarity with WordPress
• Data-driven mindset to optimize content performance.
• Excellent communication and teamwork skills.

About CICLOPE

CICLOPE is home to those who believe in the power of craft. A platform for the global creative community within the advertising and entertainment industries to gather and be inspired, elevate their work, feel heard and drive positive change.

Through the annual awards show and conference in Berlin, and two regional events in Latin America and the Asia-Pacific, CICLOPE brings together the thousands of directors, producers and creatives who belong to its international network, and equips them with the power to create a future-proof, inclusive, sustainable and humane creative industry.

Job Overview

We’re excited to announce an opportunity for a talented Data Manager to join CICLOPE’s dynamic team. 

Reporting to the Director of Operations you’ll play a key role in shaping our delegate experience, optimizing data-driven decision-making, and ensuring the seamless integration of our CRM system. This is a unique chance to be part of an innovative event, and a small but mighty global team who are collaborative, entrepreneurial, creative and growing.

Location: Remote
Contract:: Full time
Reports to: Director of Operations

Key Responsibilities

CRM & Data Management

• Oversee the implementation and integration of a CRM system.
• Manage relationships with CRM providers and third-party platforms.
• Design, document, and implement data management processes.
• Ensure database accuracy and develop reporting tools.
• Align CRM functionality with the needs of all departments.
• Safeguard data integrity across all departments.
• Develop and implement data acquisition and segmentation strategies.

Delegate & Festival Management

• Manage delegate registration and accreditation processes.
• Train and oversee temporary onsite accreditation teams.
• Enhance delegate experience for CICLOPE Festival.
• Work with IT to optimize ticketing UX.
• Improve onsite attendee experience with the Production team.
• Increase delegate attendance through targeted initiatives.

Strategic & Analytical Responsibilities

• Document and improve the end-to-end customer journey.
• Analyze customer data to drive insights and improvements.
• Develop and enforce a comprehensive data strategy.

Required Skills & Experience

• Experience in CRM implementation and data management.
• Strong project management and stakeholder coordination skills.
• Preferably a background in event management, delegate experience, or customer experience strategy. Experience managing temporary teams onsite at events is a plus.
• Strong analytical skills with the ability to drive data-informed decisions.
• Experience in process optimization and system integrations.
• Excellent communication and teamwork skills.

About CICLOPE

CICLOPE is home to those who believe in the power of craft. A platform for the global creative community within the advertising and entertainment industries to gather and be inspired, elevate their work, feel heard and drive positive change.

Through the annual awards show and conference in Berlin, and two regional events in Latin America and the Asia-Pacific, CICLOPE brings together the thousands of directors, producers and creatives who belong to its international network, and equips them with the power to create a future-proof, inclusive, sustainable and humane creative industry.